Privacy Policy

This Privacy Policy explains how lookr ("we", "us", or "our") collects, uses, and protects information when you use our website and services at lookr.spot ("Service").

1. Information We Collect

We may collect the following types of information:

• Account information: email address and display name when you sign in via email OTP or Google OAuth.
• Photos you upload: outfit images you submit for analysis. Photos are processed by our AI and stored securely.
• Usage data: outfit analysis history, scores, preferences, and interactions with the Service.
• Payment information: billing details are collected and processed directly by Stripe. We do not store your credit card numbers on our servers.
• Device and log data: IP address, browser type, device type, and pages visited for analytics and security.

2. How We Use Your Information

• To provide and improve the outfit analysis service.
• To personalize your style dashboard and insights.
• To process subscription payments via Stripe.
• To communicate service updates or respond to support requests.
• To detect and prevent fraud or misuse.

3. Data Sharing

We do not sell your personal information. We share data only with:

• Stripe — for payment processing.
• Supabase — for authentication and data storage.
• Anthropic (Claude API) — for AI outfit analysis. Photos are sent to the API for processing and are not retained by Anthropic for training purposes.

4. Data Retention

We retain your account information and analysis history for as long as your account is active. You can request deletion of your data at any time by contacting us at support@lookr.spot.

5. Data Security

We use industry-standard security measures including HTTPS encryption, secure authentication, and limited access controls. While no method of transmission is 100% secure, we take reasonable steps to protect your data.

6. Cookies

We use essential cookies for authentication and session management. We do not use third-party advertising cookies or tracking pixels.

7. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Withdraw consent for data processing at any time.
• Export your data in a portable format.

To exercise any of these rights, contact us at support@lookr.spot.

8. Children's Privacy

Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the Service after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy, contact us at support@lookr.spot.